Delivery for Appliances
If you need to transport a washing machine or fridge freezer then the process can be either straight forward or more complicated. The complexity of the appliance delivery job will be dictated by the state of the appliance, if it’s connected to the mains electricity, plumbed in or otherwise connected to a house it will take more work before it can be transported.
If you’re buying an oven, dishwasher or other appliance online and require delivery then it should just be a simple courier job, as disconnection (if it’s second hand) should be taken care of by the seller.
Preparing for delivery
If you’re getting a machine picked up and need to prepare it for transportation yourself there are a few precautions to take that will ensure you can uninstall it safely:
(Bear in mind that while you can undertake these tasks yourself, it’s recommended that you use a professional service)
Electrical: If you’re moving an electric oven, tumble dryer or other electric appliance make sure that you switch off the mains electricity that runs to it first! Then you’ll be able to unplug it from its socket safely (this will usually involve pulling out the appliance first).
Gas: If you’re removing a gas oven for example you will need to disconnect it from the mains, turning off the inlet and removing the bayonet fitting which is akin to removing a lighbulb. If this all seems too complicated it might be worth calling in a professional.
Water: Disconnecting white goods like washing machines and dishwashers involves a bit more work than simple electrics. This time you’ve got two connections to deal with; first switch off the mains electricity.
To disconnect a water supply:
- Pull out the machine gently (you don’t want to damage your floor).
- Trace the water hoses back to where they meet your pipes, usually under the sink
- Tighten the valves on the pipes (usually so they are perpendicular to the pipework)
- Remove the hoses, and cap the valves if you’re not installing a new appliance
- Find and disconnect the wastewater pipe that should either run to the drains directly, or the U-bend under the sink. (There might be waste left that you’ll need to drain away as well)
Moving an appliance: Take care when dragging out appliances, it will usually take two people to avoid damaging the floor. Items such as washing machines are usually very heavy to stop them shaking about during use.
Tying up loose ends : Make sure you secure any loose wires to the body of the appliance with tape or fasteners. Any pipes you disconnect can either travel separately or inside the machine itself.
Finding the right courier
When you need an appliance delivered it often pays to hire a professional delivery company to help you move it. Whether it’s part of a house move or going somewhere independently there are a few things to consider when you’re picking a delivery service to carry your white goods.
Insurance: Any decent courier should have goods in transit insurance. This will help cover your items against any damage they might suffer during their trip.
Qualification: Some appliance delivery firms may also be qualified technicians, meaning that they can help you both un/install your machines and transport them for you too. While you’ll pay more for this service it can save you a lot of hassle.
Similar items: Finding a driver that has moved similar items before is preferable, as this means that they are used to some of the struggles that might be encountered when moving home appliances.
Local Routes: Finding a courier that is running deliveries close to you or your destination will likely get you the best quote for transportation.
Whichever courier service you choose to use, it pays to be flexible with the dates of your pick-up and delivery. By offering drivers a number of dates you’ll be able to get a larger number of cheaper quotes.
Completing your delivery
If you need to find someone to fulfil your appliance transport needs, then trawling through phonebooks and private websites is probably the last thing you want to do.
Which is why listing your item on Shiply can bring the right courier to you!
Firstly, upload the details of your appliance(s) to Shiply: Namely, what is going where and when?
When you’ve uploaded the details of your appliance, couriers will be able to offer you delivery estimates for completing the move. In a reverse auction format, available transporters will attempt to win your delivery by offering the best quote.
You can compare quotes as well as transporters based on feedback that they’ve received on previous jobs completed for Shiply users.
When you get a cheap delivery quote that fits in with your timeframe, all you need to do is accept it to get your appliance moving.
Completing the Move
When your appliance arrives, check that there’s been no damage caused to it during transportation, any problems that you notice have should be taken up with the delivery driver as soon as possible.
When you’ve signed off the completed transportation with the driver, you’ll need to get your goods inside. The driver may help you with this if arranged; otherwise you’ll want an extra pair of hands around to assist.
When you get your appliances inside you might want to reconnect them. This is generally just a reversal of the disconnecting process. But consult a professional if you have any reservations about installing appliances as putting them in unqualified will likely mean you’re not covered by insurance.
Once everything’s in place and your appliances are up and running, please leave some feedback for the service that you used through Shiply. Transporter reviews and feedback score are the best way for you to help other users find the most capable couriers.
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Frequently Asked Questions
Does Shiply Cover My Area?
Yes! There are couriers using Shiply all over the country and abroad, so whether you need to move a sofa across town or send a car across Europe, we have got you covered.
Does Shiply Have Different Sized Vehicles?
There are thousands of couriers on Shiply, with a wide range of vehicle sizes capable of handling any delivery. Providing the rough dimensions (and pictures if possible) on your listing will allow the delivery company to get the right vehicle sent out to you.
Can I Call Shiply?
Shiply Support is available from 9am - 6pm Monday to Friday on 020 3137 2454. You can also send an email to .
Who Will Carry Out My Delivery?
Whoever you choose! There are thousands of rated transport providers on our platform ready to make a bid to carry out your delivery. It is up to you to decide which quote to accept.
When Will I Receive A Quote?
You will typically start to receive quotes within 30 minutes. If you are worried about the lack of quotes, try adding some more detail to your listing as transport providers may be unsure of dimensions or weight and feel unable to provide an accurate quote. If your delivery is urgent, you can try our 'featured delivery' feature which moves your listing to the top of the search page for couriers.
How Many Quotes Will I Receive?
Whilst there is no guarantee of quotes, 98% of our listings receive at least 3 quotes, so you are likely to find someone who can undertake the delivery of your items.
Does Shiply Provide Packing Materials?
If your item requires packing materials or extra care then you should make sure this is highlighted in your listing and discussed with any transport provider whose quote you are considering. Couriers on Shiply are able to provide all levels of service and can help pack your items, just ensure you inform them of your needs.
Will My Goods Be Tied Up Securely?
Transport providers will almost always tie up an item in the transport vehicle, as the risk of damage from moving around during transit is high. You should always confirm safety precautions and packing needs with transport providers before accepting a quote.
Can Items Be Taken Upstairs?
Yes, items can be taken upstairs if needed, and can also be assembled. Transport providers on Shiply are happy to provide these services, but you should ensure that you are mentioning these requirements in your listings as it may mean a second person is required for the move.
Can I Travel With My Goods?
The majority of transport providers on Shiply are only insured for the transportation of goods, however, some are also able to take people. If you need to travel with your goods, make sure to mention this in your listing and highlight this to any courier who quotes on your listing.
What If I Need To Cancel My Booking?
If you have accepted a quote and paid the deposit but wish to cancel the delivery, then you should first inform your chosen transport provider that you no longer require the delivery. You should then contact us at to have your deposit refunded.
Can I Change The Address Of The Delivery?
If you have not yet accepted a quote then you are able to change the address of your listing. Note that editing details of your listing after publishing will result in active quotes being voided, so you will have to wait for new quotes to come in. If you have already accepted a quote and need to change the address, please let your transport provider know and contact us at .
How Shiply Works
How Shiply Works
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Sit back and relax while your item is safely delivered by your chosen transport provider.
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How Shiply Helps The Environment
By utilising spare capacity of vehicles running on the road, Shiply helps reduce the number of otherwise wasteful journeys needed to transport the item.
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