eBay seller shipping costs
eBay sellers across Canada and around the world know that one of the most time-consuming, possibly confusing and potentially costly aspects of their business is figuring out the logistics of shipping their goods once sold. Whether you’re new to the eBay-selling scene or have been moving products for years, it always helps to learn some ways of saving money and time, thus increasing your bottom line and peace of mind.
First things first, you need a proper shipping scale to accurately weigh your product in its box before you take it to your eBay Delivery Service. A very low investment on a shipping scale could save you a lot of money in the long run, and helps you better anticipate your expenses.
Next, always remember to never overcharge for shipping. It may seem like an easy way of off-setting orders that you undercharge for, but with proper weights and measurements in place this should be a non-issue to begin with. On the other hand, be sure to charge additional fees for international orders to cover any customs expenses you encounter.
If your eBay sale is $300CAD or more, pay for the signature confirmation of delivery, and factor that expense into your shipping costs. Without a signature, PayPal won’t dispute the claims of a buyer that says they never received goods, and the money is immediately returned, leaving you out of pocket and out of product.
Packing eBay items for delivery
Be sure to pack your items properly, no matter how fragile they may be. You can purchase boxes and packing materials directly from your shipper, and then it’s just a matter of distributing the packing peanuts and sending it on its way! Don’t forget to leave at least 2” between the product and the inside of the box to allow for movement if the item is jolted around during delivery.
Most shippers these days utilize some form of pre-paid shipping label, and if your business is moving a lot of goods, this is definitely a time-saver. Invest in a label printer and be sure its corresponding software integrates with your shippers’; The self-adhesive labels they use make shipping a joy!
Consider buying shipping insurance even if your eBay buyer did not pay for it. Damage during shipping is always possible, and not necessarily due to the fault of the shipper. Protect your goods for those just-in-case moments that a package arrives damaged and the buyer wants their money back.
On the topic of just-in-case moments, always store tracking/shipping information for at least 45 days after you’ve paid for it. This will protect you in the rare event of any unscrupulous behaviour on the part of the buyer, giving you the proof that the transaction was completed successfully.
Finally, always be clear on your eBay listing the exact shipping costs a buyer should expect. There shouldn’t be any unexpected charges that could lead to a lower rating for you, and an unhappy customer moving forward.
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Frequently Asked Questions
Does Shiply Cover My Area?
Yes! There are couriers using Shiply all over the country and abroad, so whether you need to move a sofa across town or send a car across Europe, we have got you covered.
Does Shiply Have Different Sized Vehicles?
There are thousands of couriers on Shiply, with a wide range of vehicle sizes capable of handling any delivery. Providing the rough dimensions (and pictures if possible) on your listing will allow the delivery company to get the right vehicle sent out to you.
How Can I Contact Shiply?
You can also send an email to our support team: .
Who Will Carry Out My Delivery?
Whoever you choose! There are thousands of rated transport providers on our platform ready to make a bid to carry out your delivery. It is up to you to decide which quote to accept.
When Will I Receive A Quote?
You will typically start to receive quotes within 30 minutes. If you are worried about the lack of quotes, try adding some more detail to your listing as transport providers may be unsure of dimensions or weight and feel unable to provide an accurate quote. If your delivery is urgent, you can try our 'featured delivery' feature which moves your listing to the top of the search page for couriers.
How Many Quotes Will I Receive?
Whilst there is no guarantee of quotes, 98% of our listings receive at least 3 quotes, so you are likely to find someone who can undertake the delivery of your items.
Does Shiply Provide Packing Materials?
If your item requires packing materials or extra care then you should make sure this is highlighted in your listing and discussed with any transport provider whose quote you are considering. Couriers on Shiply are able to provide all levels of service and can help pack your items, just ensure you inform them of your needs.
Will My Goods Be Tied Up Securely?
Transport providers will almost always tie up an item in the transport vehicle, as the risk of damage from moving around during transit is high. You should always confirm safety precautions and packing needs with transport providers before accepting a quote.
Can Items Be Taken Upstairs?
Yes, items can be taken upstairs if needed, and can also be assembled. Transport providers on Shiply are happy to provide these services, but you should ensure that you are mentioning these requirements in your listings as it may mean a second person is required for the move.
Can I Travel With My Goods?
The majority of transport providers on Shiply are only insured for the transportation of goods, however, some are also able to take people. If you need to travel with your goods, make sure to mention this in your listing and to highlight this to any courier who quotes on your listing.
What If I Need To Cancel My Booking?
If you have accepted a quote and paid the deposit but wish to cancel the delivery, then you should first inform your chosen transport provider that you no longer require the delivery. You should then contact us at to have your deposit refunded.
Can I Change The Address Of The Delivery?
If you have not yet accepted a quote then you are able to change the address of your listing. Note that editing details of your listing after publishing will result in active quotes being voided, so you will have to wait for new quotes to come in. If you have already accepted a quote and need to change the address, please let your transport provider know and contact us at .
How Do I Import An eBay Item To Shiply?
To import an eBay item, you simply need to click the 'Is this is an eBay item' checkbox, enter the eBay item ID number, and click 'Import'. Shiply will automatically pull the details of the listing for you.
Do I Need The Postcode Of The Seller?
The postcode of the seller (or item location) is automatically imported for you when you import the eBay item.
How Shiply Works
How Shiply Works
Request quotes from our 395,640 rated transport providers.
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Sit back and relax while your item is safely delivered by your chosen transport provider.
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Burlington, ON L7S 1W3
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How Shiply Helps The Environment
By utilising spare capacity of vehicles running on the road, Shiply helps reduce the number of otherwise wasteful journeys needed to transport the item.
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