Moving pets and livestock
If you're moving interstate or overseas, leaving your pets behind is often just not an option. After all, dogs, cats, horses and other kinds of domesticated animals are part of the family.
But while it may be relatively simple to organise travel for humans, on boats, buses, trains or planes, it's far more complicated to get your pet from A to B. It can be incredibly expensive too.
Getting the right transport company to handle the entire process for you means you won't be saddled with unexpected fees and charges, unnecessary delays and other complications.
This guide to pet transport examines the steps you can take before you move your pet.
Getting off on the right foot (or hoof, or paw)
It starts with choosing the right transport company that will make the entire process seem easy, from picking up your pet to dealing with complex documentation issues, quarantine and ensuring your pet's wellbeing in transit.
Avoiding a situation where your beloved animal has been badly handled or mistreated is paramount.
A fundamental step is to find out about potential transport companies' experience in this area.
So, at the beginning, ask your transport provider about their experience in handling pets. If they have little or none, move on.
Understanding common procedure
Next, once you've found a company that you believe can safely transport your pet, find out what their procedures are. How do they work and how will the entire process unfold?
Ask them about the experience of their staff and request testimonials from other pet owners who have used their service.
Be sure to enquire about insurance in case of any kind of mishap, delay, illness or injuries that could affect your pet in transit.
Find out what happens while your pet is being transported. Are they let out to stretch their legs at any time along the way? What kind of food will they be given and can they cater for any special dietary or medical requirements?
These are all important considerations in ensuring the wellbeing of your pet while it's away from you.
Make sure the price is right
Ask about fees and any additional costs up front. It may seem obvious, but some people just don’t ask and are then shocked when they’re hit with astronomical bills. Get the price before you decide to go ahead, and shop around for the best deal.
Making sure you find a pet moving company that will put your pet's health, safety and wellbeing first will ensure your animal arrives at its new home as quickly as possible, with minimum stress for all of you.
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Complete one simple form and quotes come to you via email. Hassle-free, no phone calls required.
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As Shiply's delivery companies are already making similar trips, quotes are up to 75% cheaper than standard rates.
Need assistance? Email or call us. We are here to help.
Frequently Asked Questions
Does Shiply Cover My Area?
Yes! There are couriers using Shiply all over the country and abroad, so whether you need to move a sofa across town or send a car across Europe, we have got you covered.
Does Shiply Have Different Sized Vehicles?
There are thousands of couriers on Shiply, with a wide range of vehicle sizes capable of handling any delivery. Providing the rough dimensions (and pictures if possible) on your listing will allow the delivery company to get the right vehicle sent out to you.
How Can I Contact Shiply?
You can send an email to Shiply support at .
Who Will Carry Out My Delivery?
Whoever you choose! There are thousands of rated transport providers on our platform ready to make a bid to carry out your delivery. It is up to you to decide which quote to accept.
When Will I Receive A Quote?
You will typically start to receive quotes within 30 minutes. If you are worried about the lack of quotes, try adding some more detail to your listing as transport providers may be unsure of dimensions or weight and feel unable to provide an accurate quote. If your delivery is urgent, you can try our 'featured delivery' feature which moves your listing to the top of the search page for couriers.
How Many Quotes Will I Receive?
Whilst there is no guarantee of quotes, 98% of our listings receive at least 3 quotes, so you are likely to find someone who can undertake the delivery of your items.
Does Shiply Provide Packing Materials?
If your item requires packing materials or extra care then you should make sure this is highlighted in your listing and discussed with any transport provider whose quote you are considering. Couriers on Shiply are able to provide all levels of service and can help pack your items, just ensure you inform them of your needs.
Will My Goods Be Tied Up Securely?
Transport providers will almost always tie up an item in the transport vehicle, as the risk of damage from moving around during transit is high. You should always confirm safety precautions and packing needs with transport providers before accepting a quote.
Can Items Be Taken Upstairs?
Yes, items can be taken upstairs if needed, and can also be assembled. Transport providers on Shiply are happy to provide these services, but you should ensure that you are mentioning these requirements in your listings as it may mean a second person is required for the move.
Can I Travel With My Goods?
The majority of transport providers on Shiply are only insured for the transportation of goods, however, some are also able to take people. If you need to travel with your goods, make sure to mention this in your listing and highlight this to any courier who quotes on your listing.
What If I Need To Cancel My Booking?
If you have accepted a quote and paid the deposit but wish to cancel the delivery, then you should first inform your chosen transport provider that you no longer require the delivery. You should then contact us at to have your deposit refunded.
Can I Change The Address Of The Delivery?
If you have not yet accepted a quote then you are able to change the address of your listing. Note that editing details of your listing after publishing will result in active quotes being voided, so you will have to wait for new quotes to come in. If you have already accepted a quote and need to change the address, please let your transport provider know and contact us at .
How Shiply Works
How Shiply Works
Request quotes from our 338,474 rated transport providers.
Compare prices and read previous customer feedback to pick the right delivery quote for you.
Sit back and relax while your item is safely delivered by your chosen transport provider.
Yarragon VIC 3823
Mill Park VIC 3082
Ainslie ACT 2602
Research VIC 3095
Fitzroy VIC 3065
Bondi Beach NSW 2026
Pearce ACT 2607
Bentleigh East VIC 3165
How Shiply Helps The Environment
By utilising spare capacity of vehicles running on the road, Shiply helps reduce the number of otherwise wasteful journeys needed to transport the item.
"Easy process and very pleased with our chosen driver. Good communication and item delivered promptly with no hassle. We would not hesitate to use/recommend Shiply in the future. Thank you."
"I do a lot of buying online and since discovering Shiply a couple of years ago I have used your service a few times and have always found every aspect excellent. "
"Brilliant service. I was looking to get an eBay purchase of a moped collected. Quotes were so easy and payment clear. My moped arrived quickly and the delivery company was excellent."
"Quotes were so fast in arriving. Accepted one quote and the communications were excellent. I would recommend to anyone wanting a courier."