Choosing the right freight service
Transportation is a vital component of any business supply chain. You need to ensure your goods reach the customer on time and in good condition. Choosing a reliable and cost effective freight provider is essential for your reputation.
The freight service you choose will depend on your needs, your package and, of course, your budget. Is it time sensitive? Is it fragile? Does it need to be there next-day? Do you need a seven-days-a-week service? Is the item heavy or oversized?
Fragile, delicate or sensitive items
When your freight is sensitive, fragile or delicate you need to look a little closer at transport providers to ensure that your choices don't cost you time, money and customers.
While fragile freight shipping has cost implications, it’s more cost-effective to use a specialist than to have to claim on insurance because your fragile items have been damaged in transit.
A reliable shipping provider will have protocols and procedures in place to transport your high value and fragile cargo shipments.
Shipping technology can safeguard your goods to some extent, but often it comes down to the people handling your items. For fragile and high value freight shipments, you will also want to make sure your provider meets high security standards.
International and domestic freight
For international transport, shipping by sea can be a cost-effective way of dealing with fragile freight. Sea freight involves long lead times so if you're looking to ship something urgently there are other options.
Sending delicate goods by air can really make the difference to customer service - being able to get your consignment into a customer's hands before your rivals can get you ahead of the curve.
How far the item needs to go will make a difference to your transport choices. Are you shipping interstate or across the country?
If it's a local delivery, you can of course use bicycles or motorbikes for small distances for fast and efficient delivery. This is fine for a document that needs to be signed but is not always suitable for fragile freight, or larger products.
Whether you're shipping from New South Wales, Victoria, Queensland, Western Australia, South Australia, the Northern Territory or even Tasmania, there are professional and cost-effective courier services to meet your needs.
Couriers and transportation companies usually provide a wide range of vehicles including: bikes for small distances and to beat traffic jams; motorbikes for urgent traffic-fighting; cars, small and large vans; 7.5 tonne vehicles and even articulated trucks and road trains.
If your package is delicate or fragile, a heavy or high value load, or unusual or difficult to handle you’ll need to find a service with those capabilities.
What to look for
A good courier service will ensure that not only is the pick-up prompt but the delivery is on time, too.
For commercial or domestic customers with fragile goods or items to send, look for a transport provider that will take your needs into account to ensure that they provide safe, secure and timely deliveries.
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Frequently Asked Questions
Does Shiply Cover My Area?
Yes! There are couriers using Shiply all over the country and abroad, so whether you need to move a sofa across town or send a car across Europe, we have got you covered.
Does Shiply Have Different Sized Vehicles?
There are thousands of couriers on Shiply, with a wide range of vehicle sizes capable of handling any delivery. Providing the rough dimensions (and pictures if possible) on your listing will allow the delivery company to get the right vehicle sent out to you.
How Can I Contact Shiply?
You can send an email to Shiply support at .
Who Will Carry Out My Delivery?
Whoever you choose! There are thousands of rated transport providers on our platform ready to make a bid to carry out your delivery. It is up to you to decide which quote to accept.
When Will I Receive A Quote?
You will typically start to receive quotes within 30 minutes. If you are worried about the lack of quotes, try adding some more detail to your listing as transport providers may be unsure of dimensions or weight and feel unable to provide an accurate quote. If your delivery is urgent, you can try our 'featured delivery' feature which moves your listing to the top of the search page for couriers.
How Many Quotes Will I Receive?
Whilst there is no guarantee of quotes, 98% of our listings receive at least 3 quotes, so you are likely to find someone who can undertake the delivery of your items.
Does Shiply Provide Packing Materials?
If your item requires packing materials or extra care then you should make sure this is highlighted in your listing and discussed with any transport provider whose quote you are considering. Couriers on Shiply are able to provide all levels of service and can help pack your items, just ensure you inform them of your needs.
Will My Goods Be Tied Up Securely?
Transport providers will almost always tie up an item in the transport vehicle, as the risk of damage from moving around during transit is high. You should always confirm safety precautions and packing needs with transport providers before accepting a quote.
Can Items Be Taken Upstairs?
Yes, items can be taken upstairs if needed, and can also be assembled. Transport providers on Shiply are happy to provide these services, but you should ensure that you are mentioning these requirements in your listings as it may mean a second person is required for the move.
Can I Travel With My Goods?
The majority of transport providers on Shiply are only insured for the transportation of goods, however, some are also able to take people. If you need to travel with your goods, make sure to mention this in your listing and highlight this to any courier who quotes on your listing.
What If I Need To Cancel My Booking?
If you have accepted a quote and paid the deposit but wish to cancel the delivery, then you should first inform your chosen transport provider that you no longer require the delivery. You should then contact us at to have your deposit refunded.
Can I Change The Address Of The Delivery?
If you have not yet accepted a quote then you are able to change the address of your listing. Note that editing details of your listing after publishing will result in active quotes being voided, so you will have to wait for new quotes to come in. If you have already accepted a quote and need to change the address, please let your transport provider know and contact us at .
Can Specialist Packing Equipment Be Provided?
Yes, transport providers will be able to provide specialist packing equipment, however, you will need to ensure that you have asked for this in your listing, and we recommend confirming this with transport providers before accepting a quote.
Are There Specialists On Shiply?
Yes, there are many specialists on Shiply. If you are looking for a specialised service for fragile goods, make sure you emphasise this in your listing and ask any transport providers about their experience with similar fragile items.
How Shiply Works
How Shiply Works
Request quotes from our 422,731 rated transport providers.
Compare prices and read previous customer feedback to pick the right delivery quote for you.
Sit back and relax while your item is safely delivered by your chosen transport provider.
Balgowlah Heights NSW 2093
Waterloo NSW 2017
Melbourne VIC 3004
Port Pirie SA 5540
Hampton Park VIC 3976
Adelaide SA 5069
Balwyn VIC 3103
Jan Juc VIC 3228
How Shiply Helps The Environment
By utilising spare capacity of vehicles running on the road, Shiply helps reduce the number of otherwise wasteful journeys needed to transport the item.
"Easy process and very pleased with our chosen driver. Good communication and item delivered promptly with no hassle. We would not hesitate to use/recommend Shiply in the future. Thank you."
"I do a lot of buying online and since discovering Shiply a couple of years ago I have used your service a few times and have always found every aspect excellent. "
"Brilliant service. I was looking to get an eBay purchase of a moped collected. Quotes were so easy and payment clear. My moped arrived quickly and the delivery company was excellent."
"Quotes were so fast in arriving. Accepted one quote and the communications were excellent. I would recommend to anyone wanting a courier."