NGL_UK
Hello and welcome We represent a courier company committed to providing the best service options for on-time delivery, with the best price guaranteed. My name is James and I am your team manager. We offer: - One highly professional man that will load/unload your items; - A big Luton Van (3.5t) with Tail Lift (500kg), and 20 cubic meters of space; - Straps and blankets at no extra charge. We do not charge extra for working overtime and for collections and deliveries at weekends! We are more than happy to handle this job for you, aiming to provide an outstanding quality of service, value for money and consider your opinions and possibilities. Please confirm you availability before accepting our offer. If you have any questions please be free to ask me. Thank you.
Kind regards,
James
July 20, 09:45
NGL_UK
Hello. The quote is for a two men team, happy to move this for you. Do you have any preferred dates? We are a fully insured company. Kind Regards
July 20, 09:59
J
Jairo Jose Erasmus Gil
Tomorrow if is okay with you
July 20, 11:19
NGL_UK
Hello, we can collect on Friday and deliver on Saturday or Monday. Which day works best for you?
July 21, 10:07
J
Jairo Jose Erasmus Gil
If you can deliver it on Saturday will be great.
July 21, 10:10
NGL_UK
Great, we can deliver on Saturday. Please feel free to accept our quote and pay the deposit so we can book you in
July 21, 10:59
J
Jairo Jose Erasmus Gil
Okay thank you
July 21, 11:08
NGL_UK
Waiting for you to confirm
July 21, 11:37
Delivery Booked
NGL_UK has been notified about this booking. Your delivery ID is: V8WRQ4NQA
July 21, 11:42
J
Josh Smith has been invited to join the conversation
July 21, 18:05
J
Jairo Jose Erasmus Gil
Hi, I just wondering what time you will pick up the parcel tomorrow.
July 21, 18:09
NGL_UK
Hi, we are NGL_UK, a multi-drop company. Please confirm the collection/delivery addresses and contacts. Would you like to pay cash on delivery? Regarding to the time frames, we will give them to you a 3 hours time window by 1 day before in the evening but our drivers will call contact you 30-60 minutes before arrival. For any questions please feel free to contact us by Shiply or on email as we don't have a good experience using the phone for the job's details. We have received your email and will respond as quickly as possible. We are currently experiencing an bigger amount of inquires and we are doing our very best to answer all emails and phone calls as soon as possible. Kind Regards
July 21, 18:10
NGL_UK
Is there any time restriction at any end?
July 22, 11:08
J
Jairo Jose Erasmus Gil
No there is not any time restriction, I’ll pay the rest of the money to the driver when he picks up the iMac later on. Thanks
July 22, 11:11
NGL_UK
Thanks
July 22, 16:31
J
Jairo Jose Erasmus Gil
Sorry but could you send me your bank details to pay the rest of the money please, the guy who collected the Computer didn’t ask me about the money and I totally forgot too.
Thanks
July 22, 16:34
NGL_UK
Hi, would you like to pay cash on delivery?
July 22, 16:38
J
Jairo Jose Erasmus Gil
The thing is that I had the cash here but when they collect the computer I forgot to pay them. The person who is getting the computer already gave me the money to pay for this. This is why I am asking you if I can pay by bank transfer or PayPal?
July 22, 16:45
J
Jairo Jose Erasmus Gil
If you can’t it’s okay.
July 22, 16:58
NGL_UK
Unfortunately we can't
July 22, 18:03
J
Jairo Jose Erasmus Gil
Okay money will be pay at the delivery. Many thanks
July 22, 18:50
NGL_UK
Cash on delivery?
July 22, 20:05
J
Jairo Jose Erasmus Gil
Yes cash on delivery
July 22, 20:21
NGL_UK
Great
July 23, 10:08
J
Jairo Jose Erasmus Gil
Hey I just got a call from you telling me about you have delivered an iMac to Birmingham so could you please send me some pictures please
July 23, 10:53
NGL_UK
Hi, please confirm a phone number where we can send the details for a bank transfer
July 23, 11:26
J
Jairo Jose Erasmus Gil
Could you please send me proof of delivery please
July 23, 11:30
NGL_UK
Let me check please
July 23, 12:01
NGL_UK
Hi, we are sorry but we didn't get a proof of delivery as you haven't told us in time that you require one
July 23, 12:16
J
Jairo Jose Erasmus Gil
That comes without saying, you should have done one for proof of delivery for you and for the client. You took one yesterday when they collected the iMac, why not take a picture on delivery? Doesn’t make sense
July 23, 12:22
NGL_UK
We might have a signature, but we will receive the paper in the evening, you can easily call the person at the delivery point and ask him
July 23, 14:58
J
Jairo Jose Erasmus Gil
It’s okay just paid the remaining money, thank you for your service
July 23, 15:08
NGL_UK
Thank you
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