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Arranging vehicle collection and delivery services is a pretty straightforward procedure, but it pays to be prepared. Vehicle collection services can differ greatly and so the first step in the process is to understand how you want your car transported. Car collection services can generally be reduced to three methods of transportation.
The cheapest and a pretty popular solution is to hire a trade plate driver, these are professional drivers who will drive your car from A to B. This tends to be cheaper than having the vehicle collected and transported on a trailer or transporter. Usually this is chargeable at a rate per mile, the downside is you are of course adding miles to the clock.
Single car trailers tend to be most used for urgent collections and deliveries, whereby your car is moved on it's own on the back of a specialised trailer. These trailers can also be covered if necessary to minimise the risk of exterior damage. Vehicle transportation services that employ this method of transport can charge more for this service (as opposed to a multi-car vehicle collection service).
Multi-car transporters can offer a good economy service, whereby your vehicle is transported along with several other vehicles on a trailer which often has 2 levels. The plus side is often a cheaper price, especially if there is a transporter already going on a route near you with spare capacity.
Regardless of what service type you wish to book, it pays to research the car collection companies carefully. Using Shiply, not only can you save up to 75% by comparing multiple vehicle collection companies quotes, but you can also read genuine feedback about the level of service left by previous customers.
Before signing off on your car pickup and delivery, it is advisable to take photos of the car's current condition as evidence in the unlikely case there is any damage in transit. Also, check over their levels of insurance. If you properly prepare you can ensure the car collection and delivery goes as smoothly as possible.
Do not hand the keys over without ensuring that any and all damage is properly catalogued. The vehicle collection services will do likewise, so make sure any damage is noted down and time stamped before car pickup and delivery.
Another top tip would be to make a note of the mileage – although unlikely that it will every increase by any dramatic amount (unless you use a trade plate service) there should of course be no major inconsistency. When the car collection and delivery is complete always give your car a good once over.. Ensure that there is no extra damage before signing the job off. If there is, make sure the driver or company sign a document acknowledging the damage, or recourse will be much more difficult.
Should damage occur during the car pickup and delivery, you should follow the normal procedures with the transport company, to ensure the fastest possible resolution. If applicable, you must also inform your insurance company within 24 hours.
Damage to the car during transport is rare, and a lack of co-operation should damage occur even less likely. Before attempting legal routes or other recourse, try to sort out any problems with the firm directly. Should the worst happen, agencies such as Trading Standards may be able to assist.
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1993 Volkswagon TV Caravelle
Orig: Southampton
Dest: Blandford
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